Terms & Conditions
Effective: 2026-10-24Last Updated: 2026-10-24Version 2.0 • Active Statutory Framework
Statutory Framework & Regulatory Purpose
Governing Law: IndiaGoverning terms, eligibility, acceptable use, and platform service conditions for PaisaJi.
Overview & Scope
Welcome to PaisaJi ("Platform"), owned and operated by PaisaJi Technologies Private Limited ("Company", "we", "us", or "our"), incorporated under the Companies Act, 2013, having its corporate and registered operations in India.
By registering on, accessing, downloading, or using the PaisaJi mobile application, web portal (https://paisaji.com), APIs, or related services, you ("User", "you", or "your") agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, Grievance Redressal Policy, and other operating rules published on the Platform. If you do not agree to these Terms, please immediately refrain from using the Platform.
1. Definitions & Interpretation
"Account" means the unique digital user profile established by a User on PaisaJi using mobile number authentication, OTP, and MPIN.
"BBPS" means the Bharat Bill Payment System governed by the National Payments Corporation of India (NPCI) and Reserve Bank of India (RBI).
"Device Binding" means cryptographically linking a user's unique device hardware identifiers (IMEI/UUID, Android ID, SIM state) to authenticate financial sessions and prevent unauthorized session hijacking.
"Fintech Services" includes pre-paid mobile recharges, post-paid bill clearing, DTH recharges, FASTag top-ups, utility bill facilitation under BBPS, credit score discovery, digital reward scratch-cards, and financial matchmaking with RBI-registered NBFCs and scheduled commercial banks.
"Payment Gateway / Aggregator (PA/PG)" refers to RBI-authorized payment entities facilitating digital payments via Unified Payments Interface (UPI), debit/credit cards, and net banking.
2. User Eligibility & Onboarding Covenants
1. Age Requirement: You must be at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872.
2. Indian Resident: The Platform's services are tailored strictly for Indian resident citizens and entities located within India.
3. Accurate Information: You agree to provide true, accurate, current, and complete information during mobile signup, KYC checks, and bank profile setup.
4. Prohibited Users: Users previously suspended, debarred, or blacklisted by law enforcement agencies, NPCI, or PaisaJi for fraud, chargeback abuse, or terms violations are strictly prohibited from creating new accounts.
3. Account Security, MPIN & Device Binding
1. Mobile Number Ownership: Your PaisaJi Account is permanently tied to your registered primary mobile number with SIM verification.
2. MPIN & Biometric Credentials: You are solely responsible for safeguarding your 4-digit/6-digit MPIN and biometric authentication. Any transaction authenticated using your valid MPIN, SMS OTP, or device fingerprint shall be deemed authorized by you.
3. Device Binding Policy: Like leading Indian payment platforms (PhonePe, Paytm, Amazon Pay), PaisaJi enforces single-device session tokens and device hardware binding. Unauthorized app cloning, virtualization (e.g., Parallel Space), or rooted device compromises may result in automated security lockouts.
4. Notification of Breach: You must immediately notify
security@paisaji.com if you suspect unauthorized access or SIM theft.4. Scope of Services & Intermediary Role
1. Facilitator & Intermediary: PaisaJi acts as a digital technology platform and intermediary under Section 79 of the Information Technology Act, 2000.
2. Recharges & BBPS Utility Payments: Telecom recharges (Jio, Airtel, Vi, BSNL) and utility payments (Electricity, Water, Gas, Municipal Taxes, Broadband) are transmitted in real-time to licensed operators or BBPS centralized operating units. Operator downtime, plan validity shifts, or network latency are subject to respective provider terms.
3. Digital Lending Discovery (LSP Disclosures): PaisaJi operates solely as a Lending Service Provider (LSP) and technology facilitator in compliance with the RBI Digital Lending Guidelines (September 2022). PaisaJi is NOT a bank or NBFC and does not disburse loans or extend credit directly. All credit products are originated, underwritten, and disbursed exclusively by RBI-regulated lending entities.
4. Rewards & G Coin Loyalty Engine: G Coins and Scratch Cards awarded on recharges are promotional incentives subject to redemption rules and anti-gaming verification. G Coins possess no independent legal tender status outside the Platform.
5. Fees, Charges & Payments
1. Zero Concealed Costs: PaisaJi clearly discloses any applicable platform convenience fees or operator processing surcharges before transaction authorization.
2. Payment Methods: Users may authorize transactions via UPI Intent, UPI Collect, Debit Cards, Net Banking, or supported Third-Party Wallets.
3. Tax Compliance: All displayed amounts are inclusive of applicable Goods and Services Tax (GST) under Indian statutory law unless expressly stated otherwise.
6. User Conduct & Acceptable Use
You expressly agree NOT to:
Use the Platform for illegal gambling, money laundering, Hawala transfers, or terror financing.
Reverse-engineer, decompile, crawl, or tamper with the PaisaJi mobile application or API endpoints.
Attempt denial of service (DoS) attacks, brute-force MPIN guessing, or SQL/API injections.
Exploit bugs or synchronization latencies in recharge or reward mechanisms for illicit financial gain.
7. Intellectual Property Rights
All trademarks, logos, UI designs, brand assets, source code, and algorithms associated with PaisaJi (Paisaजी) are the exclusive intellectual property of PaisaJi Technologies Private Limited. Any unauthorized copying or unauthorized commercial exploitation is strictly actionable under the Copyright Act, 1957 and Trademarks Act, 1999.
8. Limitation of Liability & Disclaimers
1. "As-Is" Provision: The Platform and services are provided on an "as-is" and "as-available" basis without express or implied warranties.
2. Indirect Damages: To the maximum extent permitted by Indian law, PaisaJi shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from telecom carrier failures, power grid delays, or third-party bank server downtimes.
3. Maximum Liability: PaisaJi's aggregate financial liability for any direct grievance shall not exceed the transaction amount in dispute.
9. Governing Law & Dispute Resolution
1. Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the Republic of India.
2. Arbitration: Any controversy or dispute arising out of these Terms shall be resolved by sole arbitration under the Arbitration and Conciliation Act, 1996 in New Delhi / Uttar Pradesh, conducted in the English language.
3. Exclusive Court Jurisdiction: Courts located at New Delhi / Gautam Buddha Nagar shall have exclusive jurisdiction over all legal proceedings.
⚖️ Questions, Account Inquiries or Policy Clarifications?
Contact our operations desk for transaction disputes, or our Data Protection Officer for account erasure & privacy rights.