Legal & Compliance Hub/Financial & Regulatory Disclosures

Partner Bank Disclosures

Effective: 2026-10-24Last Updated: 2026-10-24Version 2.0 • Active Statutory Framework

Statutory Framework & Regulatory Purpose

Governing Law: India

Statutory disclosures regarding financial product discovery, Lending Service Provider (LSP) compliance, and partner bank status.

Overview & Scope

In strict adherence to the Reserve Bank of India (RBI) Guidelines on Digital Lending (DOR.CRE.REC.66/21.07.001/2022-23), PaisaJi Technologies Private Limited provides the following statutory disclosures regarding our operational role as a Lending Service Provider (LSP) and financial intermediary.

1. Lending Service Provider (LSP) Status

1. Technology Facilitator Only: PaisaJi operates solely as a digital platform and Lending Service Provider (LSP). PaisaJi is NOT a bank, non-banking financial company (NBFC), or primary lender.
2. No Direct Balance Sheet Lending: PaisaJi does not extend credit, issue loans from its own corporate capital, or assume first-loss default guarantees (FLDG) in violation of RBI norms.
3. Authoritative Underwriting: All credit appraisal, underwriting, KYC verification, credit score pulls, sanction decisions, and loan disbursements are executed exclusively by our regulated partner Banks and NBFCs.

2. Regulated Lending Partners

When you explore personal loans, micro-credit, or credit card discovery through the PaisaJi marketplace, your application is matched exclusively with RBI-authorized institutions:

Regulated Entity (Lender)
Category
Registration / License
Grievance Nodal Escalation
Partner Scheduled Commercial Banks
Scheduled Commercial Bank
Banking Regulation Act, 1949
Respective Bank Ombudsman
Partner Registered NBFCs
NBFC-ND-SI / Fintech NBFC
RBI Registered Certificate
Designated Lender Nodal Officer

*(A complete dynamic list of all partner financial institutions active in your geography with their direct grievance escalation links is presented prior to any loan application submission).*

3. Key Fact Statement (KFS) & APR Transparency

In compliance with RBI consumer protection mandates:

Every loan offer presented via PaisaJi includes an itemized Key Fact Statement (KFS) before the borrower signs or accepts any agreement.
The KFS transparently details:
1. Annual Percentage Rate (APR): Total all-inclusive cost of credit, including interest rate and all processing fees.
2. Loan Tenure & Repayment Schedule: Exact monthly EMI amount and principal vs. interest breakdown.
3. Cooling-Off / Look-Up Period: Minimum 3-day window during which a borrower may exit the digital loan without penal fees by repaying principal and proportionate APR.
4. Penal Charges: Transparency on overdue fees; penal charges are strictly based on actual delayed amounts and not compounded.

4. Zero Usurious Practices Covenant

PaisaJi covenants that:

We never partner with predatory unregistered loan apps or unauthorized payday lenders.
No lender partner is permitted to access private user phone books, photo galleries, or make harassing recovery calls to user contacts.
All debt recovery is governed strictly by the RBI Fair Practices Code.

⚖️ Questions, Account Inquiries or Policy Clarifications?

Contact our operations desk for transaction disputes, or our Data Protection Officer for account erasure & privacy rights.

Nodal Escalation Desk