COMPLIANCE & SECURITY HUB

Policies, Security & Regulations

We hold data security and user trust to the highest statutory standards. Check our policy documents, refund terms, and grievance resolution SLAs.

Privacy & Data Protection

Privacy & Data Protection Policy

Last Updated: October 24, 2026 • Version 2.0
Active Agreement • DPDP Act 2023

Key Governance & Statutory Highlights

1Data Protection & Cryptographic Standards (TLS 1.3 in-transit, AES-256 at-rest)
2Strict Zero-Monetization Policy (No selling or leasing personal financial data)
3100% Indian Data Localization (Hosted strictly in AWS Mumbai ap-south-1)
4Statutory User Rights under Digital Personal Data Protection Act (DPDP), 2023
Document Scope:
Data fiduciary disclosures, categories of data collected, security safeguards, and user rights under DPDP framework.
Questions or compliance notices? Contact our designated Grievance Officer at grievance@paisaji.com
Grievance Cell →

Statutory Customer Grievance Redressal Mechanism

PaisaJi adheres to the Consumer Protection (E-Commerce) Rules 2020 and RBI Integrated Ombudsman Scheme. Every customer ticket is assigned an immutable case ID with time-bound SLA escalations.

View Escalation Hierarchy